Chinedum Elekwachi
The Enugu Electricity Distribution Company PLC (EEDC) has commenced the second phase of its free prepaid meter distribution under “Tranche B” of the Meter Acquisition Fund (MAF) metering program.
MAF is a metering initiative instituted to close the existing metering gap in the sector and put an end to estimated billing.
The Group Head, Corporate Communications of EEDC, Mr. Emeka Ezeh, made this known in a statement issued on Tuesday.
The metering program, funded through the Meter Acquisition Fund (MAF) “Tranche B”, is targeted at unmetered customers on service band “A” feeders across the South-East region.
According to Ezeh, a total of 13,335 customers of EEDC, including those of its subsidiary companies, will benefit in this phase of the metering program.
It will commence on 2nd November 2025, with the Know Your Customer (KYC) validation exercise.
Eze said the Nigerian Electricity Regulatory Commission (NERC) instituted MAF and customers should get the meters and installation in their facilities free of charge.
Installation also free
“These meters and their installation are free, and customers should not make make any form of payment to the meter installers.
“They should not succumb to any form of inducement or extortion” Ezeh said.
“This aligns with our organization’s commitment to improving service transparency and customer satisfaction.”
Eze emphasized that this program prioritizes customers under Band “A” feeders.
He urged customers to verify and update their contact information by visiting the Customer Service Unit at the distribution company’s office serving them.
“Our team will be reaching out to customers on this metering exercise using the information provided in their profile with the company”, Ezeh added.
Ezeh recounted that earlier this year, EEDC had successfully completed “Tranche A” of the MAF metering program, which led to the metering of 13,614 band “A” customers.
He assured that after metering all customers under band “A”, attention will shift to those in Band “B”, emphasizing that the idea is to systematically close the existing metering gap across the network.
The Group Head, Corporate Communications further appealed to customers who would not be captured in the current “Tranche B” MAF metering exercise to remain patient.
HE explained that another metering initiative – the Distribution Sector Recovery Project (DISREP) is underway.
He warned against bypassing these prepaid meters as that would not only defeat the whole essence of the exercise.
“Such sharp practice can also undermine the efforts to instil efficiency and revenue protection,” Eze added.
“Customers should avoid engaging in meter bypass, energy theft, and all other illegal activities, and should report anyone engaging in such criminal activity.”
He urged customers to reach out to the company via its call centre on 02084700100 or its WhatsApp lines on 0707 461 0095 and 0707 461 0088, for further inquiries.
All distribution companies in the country contributed to the Meter Acquisition Fund (MAF)’s pool of funds.
MAF is for procurement of prepaid meters for deployment to customers free of charge.
A fund manager and NERC oversee the programme.
