Emma Elekwa
Anambra State Electricity Regulatory Commission (ASERC), has lamented high cases of over billings by the FirstPower Electricity Distribution Company Limited in the state.
The ASERC Executive Director, Consumer’s Affairs, Engr Nosike Emmanuel disclosed this at a one-day interactive engagement with electricity consumers.
He said the commission is currently handling over 86 complaint cases of over billing in the state.
“We are currently handling over 86 complaint cases of over billings by consumers, which is part of why we gathered here.
“This engagement is to chart a way forward on how to curb or resolve the complaints.
“It is also to address issues of poor electricity supply in the state.
“ASERC is an independent regulatory body established under the Anambra State Electricity Law, 2025 to oversee and develop the State’s electricity market.
“We exist to ensure that every home, business, and institution in Anambra has access to reliable, affordable, and safe electricity.
“Residents and the general public should always visit the Commission’s Customer Complaint Unit for immediate intervention.
“Such complainants will get positive response within ten days.
If that fails, he/she can officially write to the top management of the commission for proper resolution,” he stated.
Nosike explained that the commission is guided by integrity, professionalism and transparency.
He said ASERC regulates operators, protects consumers, and promotes investment and innovation in power generation, transmission, distribution and supply.
“We serve as the bridge between government, industry, and consumers- shaping a modern electricity sector that powers Anambra’s growth and prosperity,” he noted.
Better working relationship
Managing Director, ASERC, Prof Frank Okafor called for better working relationship between the electricity distribution companies and the consumers.
“The vision of the commission under my leadership is to ensure that any electricity company operating in the state maintain the Anambra State Electricity Law, 2025 standard,” he added.
Also speaking, Managing Director of FirstPower Electricity Distribution Company, Mr Okechukwu Okafor revealed that four of his staff were currently facing various criminal charges, vowing to deal decisively with the issue of over billings in the state.
He described as blessing in disguise the blackout the state and country at large are presently witnessing, assuring a total power restoration before end of December, 2026.
Participants at the engagement called for a complete cancellation of estimated billing in Nigeria.
One of them, Comrade Osita Obi, a rights activist urged the state governor, Prof Chukwuma Soludo to urgently intervene in the perennial power challenge to enable him actualize his vision of making Anambra African-Dubai-Tiawan.
